What is Salesforce Search | How Salesforce Search Works?

In our previous Salesforce Tutorial we have learned about How to check updates for desktop clients in Salesforce.com .In this Salesforce Training Tutorial we are going to learn about Salesforce search and How does salesforce search works. Through this Salesforce blog article we understand about the overview of the Salesforce Search.

What is Salesforce Search ?

Generally to find any  record or a file we used to search for that file using keyword then appropriate files and records will be displayed in search results. Like that in Salesforce.com we can search for any record, object, fields, feeds, groups, peoples, users and so on using Salesforce Search.

How Salesforce Search works ?

For every search query it uses an search algorithms. Depending up on the algorithm used search results will be displayed. Salesforce uses three different techniques for Salesforce search. They are

  • Tokenization.
  • Stemming.
  • Stop-words List.

All these techniques are known as “Natural Language Analysis”.

Salesforce Search Techniques.

  • Tokenization  :- Tokenization is the process of braking every search query in to smaller pieces and stores in search indexes. Ex :- Search Query = Web2Case. Then it breaks down in to pieces like “Web”, “2”, “case”.
  • Stemming :- Stemming is the second technique use for Salesforce Search. It expands the search query in to its possible root forms . Ex :- Search Query = Run, then it matches with “Run”, “Running” and “Ran”.
  • Stop-Word List :- Stops are the words which are to be ignored in Salesforce search. Some of the stop words are “the”, “to”,”for” etc. In our next Salesforce Tutorial we learn about different types of Salesforce Searches.

Some of the features that salesforce search is based.

  1. Proximity.
  2. Frequency.
  3. Ownership.
  4. Popularity.
  5. Recent interaction.

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