Salesforce.com pricing and Editions – All editions

Salesforce.com pricing and Editions – All editions.

Salesforce.com offers a number of bundles of its products and services, called “editions”, that provide the same look and feel but differ by price, features and functionality. Within each edition companies can purchase different licenses, which allows them to access different features on the platform. These editions and licenses become very important when developing applications as you have to take your potential users’ edition and license types into consideration before offering functionality. You may develop a great managed package that fails when a customer installs it due to restriction (edition and/or licenses) in their Org.

We can’t stress how important it is to know the features and restrictions of each Edition. Applications that you develop on one Edition may not function on another Edition due to a feature not enabled or a set of governor limits.

Salesforce.com pricing and Editions 

Contact Manager Edition.

Contact Manager (CME) is a starting point for many small business and provides access to key CRM features such as accounts, contacts, activities, calendars, notes, attachments and reports. CME is customizable to a point and is designed to whet a user’s appetite for more functionality. Contact management supports up to 5 users.

  • Store and manage unlimited contacts.
  • Track customer interactions via reporting.
  • Stay on top of your day with tasks and reminders.
  • Works with any email application.
  • Integrated with Google Apps.
  • Share documents using the content library.
  • Mobile access

Restrictions include no access to Apex, Visualforce, API, sharing rules, scheduled reports, workflow, approval processes, assignments, custom labels, analytic snapshots, marketing user license (thus no campaigns), products or pricebooks, opportunities, leads, forecasting, account or sales teams, multiple currencies, custom profiles and development sandboxes.

Group Edition

Group Edition (GE) is targeted towards small businesses and teams of up to five providing sales and support functionality and is priced at $25/user/month. In addition to what is offered by CME, GE offers access to accounts, contacts, opportunities, cases, and reports with a number of restrictions.

  • Store and manage unlimited contacts.
  • Track customer interactions via reporting.
  • Stay on top of your day with tasks and reminders.
  • Works with any email application.
  • Integrated with Google Apps.
  • Share documents using the content library.
  • Capture leads from your web site.
  • Track sales opportunities.
  • Pre-built dashboards and reports.
  • Track Google AdWords performance.
  • Mobile access.
  • Phone support.
  • Storage limits, 1GB of data and 1GB of file storage shared by all users.

Restrictions include no access to Apex, Visualforce, API, sharing rules, scheduled reports, workflow automation, approval processes, assignments, custom labels, analytic snapshots, marketing user license (no access to campaigns), products or pricebooks, leads, forecasting, account or sales teams, multiple currencies, custom profiles and development sandboxes.

Professional Edition

Professional Edition (PE) is priced at $65/user/month and is designed for small- to midsized businesses that need more CRM functionality, security and personalization. PE is the first edition on the edition ladder where you can really start doings some development work. However some features are still missing and this will drive you crazy.

  • Store and manage unlimited contacts.
  • Sales forecasting.
  • Marketing campaigns.
  • Track sales opportunities.
  • Service and support with cases, solutions & answers.
  • User personalization and security.
  • Mass email and templates.
  • Share documents using the content library.
  • Reports, dashboards and analytics.
  • Customizable dashboards.
  • Works with any email application.
  • Capture leads from your web site.
  • Integrated with Google Apps and AdWords.
  • Phone support.
  • Mobile access.
  • Storage limits, 20MB of data and 600MB of file storage/user.

Restrictions include no access to Apex, Visualforce, API (can be enabled for an additional charge), workflow automation, approval processes, products or pricebooks, account or sales teams, custom profiles, development sandboxes and can’t grant login access.

Enterprise Edition

Enterprise Edition (EE) is designed for large, complex businesses and provides access to virtually all platform functionality for $125/user/month. EE is the edition that provides the most benefit for customers and the one that saleforce.com tries to sell the most. Most developers and administrators will want to work with EE as it allows them to provide the most functionality for end-users. EE includes all PE features plus.

  • Apex and Visualforce.
  • API access.
  • Access to development sandboxes.
  • Products and pricebooks.
  • Workflow and approvals.
  • Sales territory management, account and sales teams.
  • Storage limits, 20MB of data and 600MB of file storage/user.
  • Offline access.

Unlimited Edition

Unlimited Edition (UE) is the flagship solution for salesforce.com and includes all EE functionality plus Premier Support, full mobile access, unlimited custom apps and increased storage limits for $250/user/month. It includes all Enterprise Edition features plus.

  • 2000 database objects.
  • 24×7 Premier Support.
  • Fully customizable mobile capabilities.
  • Unlimited customizations and applications.
  • Access to multiple development sandboxes.
  • Increased storage limits, 120MB of data and 600MB of file storage/user.

Custom Cloud Editions.
You can build virtually any application on salesforce.com’s infrastructure even if it’s not a CRM application. Most traditional on-premise database applications are great candidates for conversion to the Custom Cloud.
Like the Sales and Service Clouds, the Custom Cloud includes a highly scalable database, security, workflow, customisable UI, analytics, granular security and sharing, development sandboxes and development tools that empower you to build powerful business applications, Web sites and mobile applications. The major difference between the Sales and Service Clouds and the Custom Cloud is that the latter does not provide access to CRM objects such as cases, solutions, campaigns, leads, opportunities, products, contracts, and forecasts. Access to accounts and contacts is available to specific licenses in certain editions so check the documentation before selecting an edition.

Force.com Free Edition.

The Force.com Free Edition (FFE) allows you to build a single application for free for up to 100 users.

  • Complete cloud platform.
  • Secure and reliable cloud infrastructure.
  • Up to 100 users.
  • Up to 10 custom objects per user.
  • Storage limits, 1GB of data and 1GB of file storage.
  • 1 Force.com Site with up to 250,000 page views per month.
  • 1 Developer sandbox.
  • API access for integration with third-party applications”

Force.com Enterprise Edition. 

The Force.com Enterprise Edition (FEE) is salesforce.com’s most popular Cloud edition as it includes many of the key features that large enterprises require to run their mission critical applications in the cloud. All for only $50/user/month.

  • Complete cloud platform.
  • Secure and reliable cloud infrastructure.
  • Unlimited number of users.
  • Up to 200 custom objects.
  • Access to accounts and contacts.
  • Up to 10 apps.
  • Storage limits, 20MB of data and 600MB of file storage/user.
  • Up to 25 Force.com Sites with up to 500,000 page views per month.
  • 1 Developer sandbox.
  • API access for integration with third-party applications.
  • Fully customisable mobile capabilities for an additional fee.

Force.com Unlimited Edition.

The Force.com Unlimited Edition (FUE) offers virtually unlimited cloud computing for your entire company for $75/user/month.

  • 24×7 Premier Support.
  • Complete cloud platform.
  • Secure and reliable cloud infrastructure.
  • Unlimited number of users.
  • Up to 2000 custom objects.
  • Access to accounts and contacts.
  • Unlimited apps per user.
  • Storage limits, 120MB of data and 600MB of file storage/user.
  • Up to 25 Force.com Sites with up to 1,000,000 page views per month.
  • Multiple sandboxes development, testing and training.
  • API access for integration with third-party applications.
  • Fully customisable mobile capabilities.

Developer Edition

The Developer Edition (DE) environment is where you develop your applications for free19. You can have as many DE Orgs as you need for any type of purpose. You can sign up for a new DE Org on the home page of http://developer.force.com and be up and running in a matter of minutes. If you are testing config change impact, developing new Apex code or developing a packaged application for distribution, most of your time will probably be spent in a DE Org. Additionally, all managed packages (applications) must be developed in a DE Org.

You cannot deploy code to production or sandbox environments from a DE Org using Change Sets. You will need to use the Force.com IDE, create an unmanaged package or move the code manually.
DE Orgs provide full access to Force.com platform features, as well as licenses for other salesforce.com products that allow you to play around and discover new functionality. A number of salesforce.com licenses are provided including:

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