Facebook integration with salesforce – App Exchange

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Facebook integration with salesforce

In our previous Salesforce Tutorial we have learned about different topics on work.com. In this Salesforce training tutorial we are going to learn about Facebook integration with salesforce using app exchange.

Facebook integration with salesforce

Facebook integration with salesforce are mainly done to get all notifications, conversations and updates of facebook directly to salesforce.com account with out opening facebook account. Integration of facebook with salesforce can be done using app exchange.There are several free apps available for us to use in salesforce.com. let me explain how Facebook integration with salesforce can be done step by step.

Facebook integration with salesforce steps.

  • Sign in to your Salesforce.com accoutn using username and password.
  • Now go to application menu which is at top on right side about tab menu.
  • Select app exchange from drop down.
  • Now we are redirected to http://appexchange.salesforce.com Url as shown below.

Facebook integration with salesforce - App Exchange

Now go to search bar on the app exchange and search for Salesforce for Facebook app as shown below.

Facebook integration with salesforce - App Exchange

Now list of all application in app exchange that can be used for facebook integration are displayed. Select Salesforce for Twitter and Facebook and  click on it.

Now we have to download and install Salesforce for  twitter and facebook application in to our salesforce.com account so click on Get it Now button to download.

Facebook integration with salesforce - App Exchange

A confirmation page will be opened to confirm the installation. Click on confirm and install button as shown below.

Salesforce for facebook2

we have to select users, admin or profiles to which this installation is to be done. Here we selected facebook to install for all users in our organization. Select the users and click on Install button.

Salesforce for facebook3

Facebook integration with salesforce will take some time. When installation complete we can get email.

Salesforce for facebook4

Now we observe that salesforce for social media application is successfully installed in our salesforce.com account.