Month: December 2014

Creating Deployments in Salesforce live agent – SFDC Tutorials

Deployments in Salesforce live agent – SFDC Tutorials : Creating deployment in salesforce live agent or configuring deployments in salesforce live agent is same. Here we should know what is deployment in salesforce live agent, why should we create deployments in salesforce live agent. What is deployment in salesforce live agent ? Deployment consists of set of …

Salesforce live agent configurations – live agent customization

Salesforce live agent configurations – live agent customization: Salesforce live agent configurations is nothing but configuring different settings for internal organization employees. Every thing inside organization service control is maintained and controlled here. So Salesforce live agent configurations are very important and must be taken care while making configuration settings. How Salesforce live agent configurations helps ? Salesforce live agent …

Create live agent button in salesforce – live agent Button

Create live agent button in salesforce – live agent Button : Creating live agent button is the third process in salesforce live agent configurations. Here during creation of live agent button in salesforce we can add image button, chat forms, custom agent names and other. Why should we create  live agent button in salesforce ? To chat with …

Creating live agent skills in salesforce- Salesforce Live agent features

Creating live agent skills in salesforce- Salesforce Live agent features : Creating salesforce live agent in salesforce is the first step that we have to set up. While creating salesforce live agent skills we have to assign users and profiles to live agent skills. Why should we create Salesforce live agent skills? In live agent salesforce, creating …

Enabling live agent salesforce tool – live agent settings

Enabling salesforce live agent tool in salesforce : salesforce live agent is a tool that used in organizations to interact with customers and online visitors in real time. By contacting with customers we can solve their problems by giving suggestions and solution they need. In order to customize live agent in salesforce we have to enable live …

How to enable development mode in Salesforce.com

Enable development mode in Salesforce.com  : Generally we face error like record currently unavailable in salesforce while saving visualforce pages. To avoid this type of error in salesforce we have to enable Development mode in salesforce. What is development mode in salesforce ? Development mode in salesforce enable to embed our visualforce page editor in our …

Salesforce Chatter Profile Based Rollout to Boost collaboration

Salesforce Chatter Profile Based Rollout to Boost collaboration : In our previous Salesforce Tutorials we have learned about different Salesforce Administration topics. In this Salesforce Training Tutorial we are going to learn about salesforce Chatter profile based roll out. What is Salesforce chatter profile-based Rollout? In Salesforce, profile based roll out are used to create and enable …